Refund policy

Jobello sells two paid services, business access to unlock worker contacts, and worker visibility on the live map.

Businesses, contact unlock access

• Business plans give access for 72 hours.
• You can unlock up to 10 worker contacts per 72 hours, 1 unlock per worker.
• Access starts when payment succeeds.
• If access or unlocks do not work, contact support within 24 hours with your business phone number and the email used at checkout.

Workers, visibility on the live map

• Worker plans pay for visibility on the live map for 72 hours.
• Visibility starts when payment succeeds and your profile is published.
• If your profile does not appear on the map after payment, contact support within 24 hours and we will fix it or refund.

Non refundable cases

• Change of mind after the service has started.
• Incorrect details provided during signup.
• Accounts blocked for spam or abuse.

Support: WhatsApp 0449 527 272, email hello@jobello.com.au.